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Frequently asked questions

Everything you need to know about VAPOR.

Products

What types of water does VAPOR offer?

VAPOR offers three product categories: Still Water (our signature product), Sparkling Water (crisp carbonation with elegant presentation), and Flavoured Water (infused with clean fruit flavours in Lemon, Lime, Strawberry, Grape, and Mango). Each is available in multiple packaging formats.

What packaging formats are available?

Our products are available in premium slim cans, smooth PET bottles, premium glass bottles, and champagne-style hospitality bottles. We also offer large dispenser bottles for offices and events, as well as gift presentation boxes and multi-pack cartons.

Do VAPOR flavoured waters contain sugar?

No. Our flavoured waters contain zero sugar. They are infused with natural fruit essences and use subtle colour washes to identify each flavour without artificial additives.

Does VAPOR offer energy drinks?

Yes, VAPOR Energy is part of our product portfolio. It delivers clean energy designed for modern lifestyles, with natural caffeine, B vitamins, and electrolytes — available in multiple flavours while maintaining the VAPOR design language.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary based on your location and selected shipping method. You can find estimated delivery times at checkout.

Do you ship internationally?

Yes, we ship to select countries worldwide. Customs duties and taxes may apply depending on your location and are the responsibility of the customer.

What is your returns policy?

Unopened products in original packaging may be returned within 30 days of delivery. Please see our Shipping & Returns page for full details.

Sustainability

Is VAPOR packaging recyclable?

Yes. All VAPOR packaging is designed to be fully recyclable, including our cans, PET bottles, glass bottles, and corrugated cartons.

Do you offer reusable bottles?

Our premium glass bottles and champagne-style hospitality bottles are designed for reuse. Their timeless aesthetic makes them suitable for repeated use in hospitality settings and at home.

Still have questions? Get in touch.